1. Who We Are
We provide umbrella payroll and related employment services to contractors, recruitment agencies, and clients across the UK.
2. What Data We Collect
We may collect and process the following categories of personal information:
- Name, address, date of birth, and contact details
- National Insurance number and tax information
- Bank account details
- Employment and payment history
- Copies of ID and right-to-work documents
- Timesheets and assignment information
- Pension and statutory benefits data
3. How We Use Your Data
We use your personal data for the following purposes:
- To process payroll and pay your wages
- To manage tax, NICs, and other statutory deductions
- To enrol you in workplace pension schemes
- To provide statutory entitlements such as SSP or holiday pay
- To comply with legal and regulatory obligations
- To communicate with you regarding your employment and services
- To liaise with recruitment agencies and end clients
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- To fulfil a contract with you (e.g., employment)
- To comply with our legal obligations (e.g., HMRC reporting)
- Based on your consent (where applicable)
- For our legitimate business interests, provided your rights are not overridden
5. Data Sharing
We may share your data with third parties, including:
- HMRC and other government bodies
- Recruitment agencies and end clients
- Pension providers and payroll software providers
- Legal and compliance advisors
- IT and cloud service providers
We only share data when necessary and ensure all third parties meet strict data protection standards.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil legal, contractual, or regulatory requirements usually up to 6 years after your engagement ends, unless a longer retention period is required by law.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to or restrict processing
- Request data portability
- Withdraw consent (if applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Data Security
We take data protection seriously. Your personal data is stored securely, and we use encryption, secure servers, and access controls to safeguard your information against unauthorised access or disclosure.
9. Cookies and Website Usage
Our website may use cookies to improve your browsing experience. You can control or disable cookies via your browser settings.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Lumenvox Ltd
📧 Email: enquiries@lumenvoxltd.com
